Help Centre / AI Settings
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Test and diagnose AI connection

Check why AI may not reply, translate, transcribe, or update records.

AI Settings5 min read

Check one use case at a time

  1. Test AI Inbox Auto Reply.
  2. Test Translation.
  3. Test Transcription with a short voice note.
  4. Test Smart Bot action separately.
  5. Check logs or error notices after each test.

Do not guess

If one use case fails, check its selected provider, model, API key, and temperature/settings instead of changing all settings at once.

Need direct support?

Contact Kasaloma support if you cannot find the answer or your workspace needs checking.

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