Help Centre / Campaigns
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Campaign delivery and reply reports

Understand sent, delivered, read, failed, and reply performance for campaigns.

Campaigns4 min read

What to track

  1. Number of contacts selected.
  2. Messages sent successfully.
  3. Messages failed and reason if available.
  4. Customer replies generated.
  5. Orders or leads created after campaign.

Improve next campaign

Use failures and replies to clean contact data, improve wording, and target the right audience.

Need direct support?

Contact Kasaloma support if you cannot find the answer or your workspace needs checking.

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