n8n templates for BOS outbound event receivers
Use event receiver templates when BOS should notify n8n about actions such as conversation assigned to human or order created.
Supported starter receivers
- conversation.assigned_to_human receiver.
- order.created receiver.
Setup
- Import the n8n receiver template.
- Copy the production n8n Webhook URL.
- Open BOS Developer API & Webhooks → Outbound Webhooks.
- Select the matching event and paste the URL.
- Click Test and check n8n execution plus BOS logs.
Important rule
When a chat is assigned to human, BOS only sends the event. BOS does not automatically send a customer message. The connected app or n8n workflow decides the next action.