n8n template: website checkout to BOS order
Use this template to receive checkout details from a custom store and create an order inside BOS.
Flow
- Store sends customer, items, payment method, and delivery address to n8n.
- n8n sends order.create to BOS.
- BOS creates/updates contact and creates order.
- Customer moves to support mode and appears in AI Inbox.
- Order-created events can be sent to external systems if outbound webhooks are enabled.
Required data
- Customer name and phone or WhatsApp.
- At least one order item with SKU/name and quantity.
- Payment method.
- Delivery address when shipping is needed.
Important
The template should use BOS order.create or store.order_create, not direct database insert. This keeps the normal order/support-mode flow safe.