Create or update a contact using API
Use contact.create to add leads, customers, or website enquiries to BOS.
Action name
Use action contact.create. BOS will create a new contact or update an existing contact if the phone/WhatsApp already matches.
Useful fields
- name or full_name
- phone and whatsapp
- address_line1, city, state, pincode, country
- deal_stage or stage
- service_type
- assigned_to
- notes
Result
The response returns contact_id. Use it later for orders, messages, notes, or assignment.