Troubleshooting n8n workflow templates
Common fixes when an imported n8n workflow does not connect with BOS correctly.
Common problems
- Invalid token: replace YOUR_BOS_API_TOKEN in the HTTP Request node.
- Wrong endpoint: download templates from the correct company connection.
- Payload error: compare request body with sample payload in BOS tester.
- Duplicate order: use a stable idempotency key from the website/store order ID.
- Outbound receiver not firing: confirm the n8n production webhook URL is pasted in BOS Outbound Webhooks.
Where to debug
Check n8n execution logs first, then open BOS Developer API & Webhooks → Recent API logs and search by request_id.
Before going live
Run connection.ping, connection.health, api.doctor, and the safe test suite from the selected connection.