Online Store Connector preset
Phase 10 adds a dedicated online store connector preset for custom websites, WooCommerce-style stores, Shopify-style future bridges, mobile app checkout, and BOS built-in store sync.
Where to find it
Open Company Settings → Developer API & Webhooks → Online Store Connector preset.
Main use
The preset gives developers one clear integration route for product catalog sync, checkout order creation, payment callbacks, fulfilment callbacks, stock sync, and abandoned checkout events.
Recommended connection
- Create a connection with type Online Store.
- Use scopes Contacts, Conversations, Orders, Messages, Products, Payments, and Data Sync.
- Run store.connection_profile to fetch available actions and events.
- Run store.catalog to check product feed.
- Create one test order using store.order_create.
- Confirm the order appears in BOS and the customer enters support mode.
Important safety rule
The store connector should call BOS API actions. It should not write directly to BOS database tables. This keeps support mode, AI Inbox, logs, and order events working correctly.