Update, cancel, or delete an order using API
Use API actions to update status, cancel orders, delete orders, or find order details.
Main actions
- order.update_status changes status such as pending, processing, shipped, delivered, returned, or cancelled.
- order.cancel is a shortcut for setting status to cancelled.
- order.delete removes the order and related order items when allowed.
- order.find returns order and item details.
Customer notification
API status update can include notify_customer=true if the external system wants BOS to trigger the normal customer notification flow. Otherwise the update is internal.