Help Centre / Developer API & Webhooks
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Outbound webhook events list

List of BOS events that can be sent to n8n or third-party apps.

Developer API & Webhooks7 min read

Conversation events

  1. conversation.assigned_to_human
  2. conversation.assigned_to_ai
  3. conversation.support_mode_started
  4. conversation.closed
  5. ai.handoff_required
  6. message.received
  7. message.sent

Order and store events

  1. order.created
  2. order.updated
  3. order.status_updated
  4. order.cancelled
  5. order.deleted
  6. order.payment_pending
  7. order.payment_approved
  8. order.shipment_created
  9. store.order_created
  10. store.payment_success
  11. store.payment_failed
  12. store.checkout_abandoned

Contact and product events

  1. contact.created
  2. contact.updated
  3. contact.stage_changed
  4. contact.assigned
  5. product.stock_updated
  6. product.price_updated

Related help

Getting started with Kasaloma BOSSet up company profile and brandingAdd team users and choose rolesDeveloper API monitoring, cleanup and production healthAPI v1 compatibility lock and changelog

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