Help Centre / Operations
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Notification Centre

Configure WhatsApp, Telegram, email, and in-app notifications for important events.

Operations5 min read

What notifications should cover

  1. New customer message.
  2. AI handoff required.
  3. Order created.
  4. Payment review needed.
  5. Staff assignment.
  6. Renewal or follow-up reminder.

Best practice

Notify only the staff who need to act. Too many notifications make teams ignore important alerts.

Related help

Getting started with Kasaloma BOSSet up company profile and brandingAdd team users and choose rolesJob Pipeline basicsPRO Works and external referrers

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