Public FAQ for new users
Quick answers for visitors before they sign in or book a demo.
What can visitors learn here
The public Help Centre explains how BOS works before someone logs in. It is useful for trust, sales, onboarding, and reducing repeated support questions.
Common questions
- Does BOS support WhatsApp automation? Yes, through supported WhatsApp integrations.
- Can AI create orders? Yes, when configured and required customer details are complete.
- Can staff take over from AI? Yes, conversations can be handled manually.
- Can order customers move to support mode? Yes, after order creation the conversation can continue as support.