Set up company profile and branding
Add company details, logo, address, sender identity, and support information used across BOS.
Why company profile matters
Company profile details are reused in invoices, order messages, reports, email templates, public store pages, and customer-facing notifications.
Recommended details
- Company legal or trading name.
- Logo in clear PNG or JPG format.
- Business phone, WhatsApp number, email, and website.
- Billing, pickup, and return address if you use orders or shipping.
- Short business description that AI can use when explaining your service.
Best practice
Keep the customer-facing name exactly the same as your WhatsApp display name and public brand so customers do not feel they are speaking to a different company.